Warranty -
All TORLYS Smart Floors are fully tested for performance and come with a 25-year Residential Wear Warranty, a Lifetime Structural and Joint Integrity Warranty, and a 5-year limited Commercial Warranty.
These warranties apply to the original end user, are not transferable, and cover only approved product applications. Please note that these warranties are valid from the date of purchase as shown on the consumer invoice. Warranties are valid only if proper installation (including the use of TORLYS recommended underlay products, where needed) and maintenance procedures are followed.
1. 25-Year Wear Warranty
This is restricted to wear on the surface of the boards. The wear must be readily visible and cover a minimum of 10% of the installed floor. Gloss reduction is not considered wear.
2. Lifetime Structural Warranty
We guarantee this product is free from manufacturing defects and will remain free of these defects for as long as you own your residence.
3. Lifetime Joint Integrity Warranty
The joint will remain secure and the planks will not come apart. Note: All TORLYS Leather floors are engineered to minimize gapping that can occur in natural floors with seasonal fluctuations. Minor gapping (up to 0.2mm or 0.01”), without the unlocking of the pieces, may occur and is not considered a defect.
Maintenance -
TORLYS Leather requires the same easy maintenance as all other TORLYS Smart Floors.
Simply vacuum or sweep your floors once a week or as needed. To clean your floors, use TORLYS Natural Glow® Eco-Friendly Maintenance Kit once a week or as needed. Clean up any spills with a cloth.
In General
Follow these easy maintenance tips and spend years enjoying your TORLYS Leather floor with its original finish:
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Dust-mop (with a non-treated, clean mop) or vacuum regularly to remove loose soil and fine dust particles that can scratch finished floors.
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Wipe up spills quickly with cloth or sponge. Clean as required with the TORLYS Floor Cleaner and use only TORLYS recommended maintenance products on your TORLYS floor.
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Never use wet mops, highly acidic or alkaline cleaners, non-recommended commercial cleaners or polishes, treated mop that has been used to clean other floors or furniture.
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Place felt floor-protector pads on furniture feet and protect your floor from hard castors on moveable furniture.
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