Care & Maintenance of hardwood flooring is the most critical element to maintain the beauty of the investment you have made for your home.  Following the recommendations below will preserve the long term beauty and durability of your floor for years to come.



Solid and engineered hardwood floors need to acclimate to the environment they will be installed for a specified period of time prior to installation. The flooring needs to be in or near the room of installation in normal living conditions to adjust to the moisture levels of your home. The purpose of acclimation is to get the material to the moisture content of the area of installation and not our warehouse or the manufacturing facility. Acclimation can range from 48 hours all the way up to 2 weeks depending on the product, please consult with your Boardwalk sales representative or the manufacturer to find out how long your material needs to acclimate.


Polyurethane Maintenance:

  1. Sweep or vacuum your floor to pickup loose debris and dirt.
  2. Clean your floor with a neutral hardwood floor cleaner.  Boardwalk carries Bona Kemi hardwood floor cleaner in all of our locations
  3. Never use oil soaps, steam cleaners or ammonia mixed with water on your floor as they will damage the wood or dull the finish.

Hardwax / Penetrating Oil Maintenance:

  1. Sweep or vacuum your floor to pick up loose debris or dirt.
  2. Clean your floor with a hardwax or natural oil cleaner provided by the flooring manufacturer.
  3. Refreshing the floor can be easily done using a refresher oil provided by the flooring manufacturer.
  4. Scratches can be sanded or buffed out and touched up with stain and an application of oil or hardwax provided by the flooring manufacturer.
  5. Never use oil soaps (Murphy’s), steam cleaners or ammonia mixed with water on your floor as they will damage the wood or dull the finish.

Maintaining Your Floor:

1.  Humidity – Maintain a recommended humidity level in your home of 45-55% relative humidity during all seasons.

  • Summer – High humidity levels in the summer months can cause your floor to gain too much moisture and develop a cup.  This occurrence can be alleviated by running a de humidifier in your basement during summer months.
  • Winter – Low humidity levels typically occur during the winter months.  Low humidity can cause solid wood floors to shrink and engineered wood floors to check (face fracture).  It’s best to run a humidifier in the winter months to increase the humidity levels in your home.  Whole house steam humidifiers are the best option as they monitor the moisture levels in the air and add humidity when needed.  Traditional whole house humidifiers only add moisture when the heat runs and may not add enough humidity to protect your floor.

Manufacturers do not warrant expansion and contraction of hardwood flooring as this is a result of the environmental conditions that exist in your home.  Please take care to maintain the humidity in your home.

2.  Furniture

  • All furniture that rests on your hardwood floor should have felt protection separating the furniture leg from your hardwood floor.  This will protect the floor from damage of furniture or chairs moving around.  We recommend tap-in felt pads for chair legs that move a lot and stick on pads for furniture that stays in place for long periods of time.

3.  Pets

  • Pets will scratch hardwood floors.  The best protection against pet damage is to trim your pets nails frequently to reduce the point on the nail.  Boardwalk has a wide selection of hardwood flooring products that will conceal damage from pets.